DreamHost 亂扣錢

DreamHost一向是一個便宜又大碗 — 雖然不見得穩定的虛擬主機服務。不過好在我的 Blog 來的人不多,流量和 server loading 成長到一個段落後,就保持著一個還算是穩定的狀態,我也就懶得再去尋找/搬家到其他的主機服務商。

一開始,我還會去看看DreamHost Status,留意一下可能的停機、維修或是更新資訊。不過久而久之,只要沒有長時間的停機讓我一整個下午或是晚上連不上 blog,我也懶得去看那些資訊的內容。訂閱的 RSS 往往也用 mark all as read 解決掉。

不過今天收到一封信,告訴我, Dreamhost 已經一口氣從我的信用卡裡扣了一整年份的錢!

Hello XXX-XXX OOO,

This is an electronic receipt to let you know we just
rebilled your web hosting account with DreamHost.
Your account is now current and completely paid up.

Remember, we automatically rebill your account on the 26th
of the month (when there is an amount due).

We have the last payment on this account to be $19.90 on 2007-12-26 05:16:39.
Since then the following charges have been made to the account, which you have just paid for:

       2008-01-16 – $9.95 for “My Crazy Domain Insane” through 2008-02-15.

       2008-02-16 – $9.95 for “My Crazy Domain Insane” through 2008-03-15.

       2008-03-16 – $9.95 for “My Crazy Domain Insane” through 2008-04-15.

       2008-04-16 – $9.95 for “My Crazy Domain Insane” through 2008-05-15.

       2008-05-16 – $9.95 for “My Crazy Domain Insane” through 2008-06-15.

       2008-06-16 – $9.95 for “My Crazy Domain Insane” through 2008-07-15.

       2008-07-16 – $9.95 for “My Crazy Domain Insane” through 2008-08-15.

       2008-08-16 – $9.95 for “My Crazy Domain Insane” through 2008-09-15.

       2008-09-16 – $9.95 for “My Crazy Domain Insane” through 2008-10-15.

       2008-10-16 – $9.95 for “My Crazy Domain Insane” through 2008-11-15.

       2008-11-16 – $9.95 for “My Crazy Domain Insane” through 2008-12-15.

       2008-12-16 – $9.95 for “My Crazy Domain Insane” through 2009-01-15.

For full information on your previous balance please visit:
https://panel.dreamhost.com/?tab=billing&subtab=invoice

SUMMARY OF PAYMENT

Amount: $109.45
Credit card: *ABCD (ex MM/YY)
Payment code: 2XXXXX2

在我用極優惠的價格度過第一年之後,我便使用信用卡讓他每個月從帳戶裡扣個10塊,不過我可沒有叫他突然一口氣 charge 我一年份的錢啊!!

連回 DreamHost status去看,果然這是他們今天出的大包(應該也是2008 年度大包),有許多人跟我一樣,被一口氣從帳戶裡扣了一大筆錢。短短 3 個小時已經湧進上百封迴響/抱怨。雖然他們稱之為「some billing inaccuracies」,也承諾這些錢之後會被更正/退款,不過使用者對錢這種事還是很敏感的。所以我除了靜待他們處理之外,也主動寫了信過去問問看,確認看看我的付款狀況,以及他們什麼時候會退款。

之後有什麼發展,我再更新。

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